Let's Discuss Your Packaging Needs
Tell us about your project and we'll get back to you within 2 business hours
Tell Us About Your Project
Contact Information
Email
marketing@dermapack.net Phone
+62-21-31116119
Address
Jl. Modern Industri XXI AM No. 2, Serang, Banten 42186
Eraprima L19, Jl. Daan Mogot KM 21, Tangerang 15122
Semanan Megah Kav.21, Jl. Daan Mogot KM 18, Jakarta 11850
Business Hours
Monday - Friday, 09:00 - 17:00 WIB
Chat Directly
Need a quick response? Chat with our sales team directly via WhatsApp.
Quick Actions
Fast Response Guaranteed
Our team responds to all inquiries within 2 business hours
FAQ
Frequently Asked Questions
Common questions about working with Dermapack
We aim to respond to all inquiries within 2 business hours during working days (Monday-Friday, 8 AM - 5 PM WIB). For urgent matters, you can reach us directly by phone. Weekend inquiries will be addressed first thing Monday morning.
You can request samples through our contact form, email, or by calling our sales team. Specify the product types and quantities you're interested in. Stock item samples ship within 3-5 business days. Custom or decorated samples take 7-14 days.
To provide accurate pricing, please share: product type and size, estimated monthly/annual volume, decoration requirements (printing, finishing), delivery location, and any special requirements (certifications, documentation). The more detail you provide, the more accurate our quote.
Yes, we welcome factory visits from prospective and existing customers. Please schedule your visit at least one week in advance through our contact form or by contacting your account manager. We can arrange facility tours, capability demonstrations, and meetings with our technical team.