Kebijakan Privasi
Last updated: December 2025
Introduction
PT Derma Kemas Tejahakara ("Dermapack", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, company name, and job title when you fill out our contact forms or request quotes.
- Business Information: Company details, order volumes, and packaging requirements you provide during inquiries.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
- Device Information: Browser type, operating system, IP address, and device identifiers.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process quote requests and facilitate business transactions
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: marketing@dermapack.net
Phone: +62-21-31116119
Locations:
• Jl. Modern Industri XXI AM No. 2, Serang, Banten 42186
• Eraprima L19, Jl. Daan Mogot KM 21, Tangerang 15122
• Semanan Megah Kav.21, Jl. Daan Mogot KM 18, Jakarta 11850
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.